Oncology Patient Access Specialist

WellSpan Health; Gettysburg (Adams County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive health benefits

Retirement savings plan

Paid time off (PTO)

Education assistance

Financial education and DailyPay

Expanded Paid Parental Leave

Job summary

WellSpan Health is seeking a full-time front desk/administrative associate for our Gettysburg area location. Work hours are 8:00 a.m. to 4:30 p.m., Monday through Friday, with a 40-hour workweek.

The role involves patient check-in/check-out, collecting payments, scheduling appointments, and ensuring accurate demographic and financial information is captured in our systems. Responsibilities include explaining financial requirements, assisting with referrals and pre-authorizations, and supporting

Qualifications

• High School Diploma or GED required.
• Diploma program in professional medical/administrative or business school preferred.
• Customer service and safety training within 90 days required.
• Intro to medical terminology within 180 days required.
• Insurance and compliance training within 1 year required.

Responsibilities

• Conducts patient interview to collect financial, biographic and demographic information.
• Explains financial requirements and collects deposits or deductibles.
• Verifies insurance coverages and precertification requirements.
• Schedules patient appointments and processes referrals and pre-authorizations.
• Manages check-in/out, processes payments and issues receipts.
• Reconciles daily cash and end-of-day balances.
• Researches billing questions with billing service.

Skills

Excellent communication

Interpersonal skills

Computer skills

Education

High School Diploma or GED

Vocational/Business diploma (preferred)

Job description

WellSpan Health is seeking a full-time front desk/administrative associate for our Gettysburg area location. Work hours are 8:00 a.m. to 4:30 p.m., Monday through Friday, with a 40-hour workweek.

The role involves patient check-in/check-out, collecting payments, scheduling appointments, and ensuring accurate demographic and financial information is captured in our systems. Responsibilities include explaining financial requirements, assisting with referrals and pre-authorizations, and supporting