Patient Services & Front Desk Assistant

WellSpan Health; Gettysburg (Adams County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Comprehensive health benefits

Paid time off (PTO)

Education assistance

Job summary

WellSpan Health is seeking a part-time Medical Office Clerk at WellSpan Gettysburg Hospital to support patient registration, scheduling, and billing processes. This role ensures a smooth, friendly patient visit and accurate administrative support across front-d desk tasks.

Responsibilities include telephone management, check-in/out, data entry, and coordination with other providers and facilities while maintaining HIPAA compliance and high-quality service.

Qualifications

• Certificate program in medical, administrative or business studies required.
• High School Diploma or GED with 12+ months of customer service experience required.
• Less than 1 year relevant experience required.
• Medical terminology knowledge within 180 days preferred.

Responsibilities

• Answers telephones, routes callers, takes messages and provides routine information to callers.
• Greets and registers patients in accordance with established policies and procedures.
• Schedules patient appointments within established parameters.
• Performs various duties for effective check-in and check-out of patients.
• Prepares schedules and encounter forms for daily visits.
• Handles walk-in patients in the appropriate manner.
• Ensures that Race, Ethnicity and Language is documented as appropriate.
• Processes patient charge and collects copays and deductibles.
• Performs various tasks related to end of day batch control, cash drawer, etc.
• Enters and/or retrieves data from established computer files.
• Schedules appointments for patients with other provider offices and/or facilities.
• Processes requests for patient information according to policies and procedures.
• Researches billing questions and problems for patients with centralized billing service.

Skills

Interpersonal communication

Medical office procedures

Data entry/typing

Customer service

Education

Medical/administrative certificate program

High school diploma or GED

Tools

Typing

Microsoft Office

Job description

WellSpan Health is seeking a part-time Medical Office Clerk at WellSpan Gettysburg Hospital to support patient registration, scheduling, and billing processes. This role ensures a smooth, friendly patient visit and accurate administrative support across front-d desk tasks.

Responsibilities include telephone management, check-in/out, data entry, and coordination with other providers and facilities while maintaining HIPAA compliance and high-quality service.