Oncology Patient Access & Scheduling Specialist

OHSU; Portland (OR); On-site; USD 42,000 - 60,000; Full time

Job summary

Oregon Health & Science University in Portland, OR is seeking a Patient Access Resource Specialist to gather patient information, verify insurance, determine financial obligations, and schedule appointments across oncology and other clinics.

The role requires delivering high-level customer service, handling inbound calls, coordinating with physicians and staff, and accurately entering data into the EMR. OHSU supports a collaborative, patient-centered care approach.

Qualifications

• Experience in a medical office setting or high-volume scheduling is preferred.
• Ability to explain complex information clearly to patients.
• Proficient data entry into EMR and related systems.

Responsibilities

• Gathers patient demographics, insurance, and financial information and confirms eligibility.
• Schedules high-volume appointments and coordinates with clinical staff.
• Manages patient communications via phone and electronic channels.
• Enters data accurately into the EMR and supports billing and authorization processes.
• Provides excellent customer service to patients and referring providers.

Skills

Customer service

Verbal & written communication

Computer skills

Education

HS Diploma or higher

Tools

Epic systems

Job description

Oregon Health & Science University in Portland, OR is seeking a Patient Access Resource Specialist to gather patient information, verify insurance, determine financial obligations, and schedule appointments across oncology and other clinics.

The role requires delivering high-level customer service, handling inbound calls, coordinating with physicians and staff, and accurately entering data into the EMR. OHSU supports a collaborative, patient-centered care approach.