Patient Access Specialist: Scheduling, Billing & Support

Oregon Health & Science University; Portland (OR); On-site; USD 40,000 - 56,000; Full time

Job summary

Oregon Health and Science University in Portland seeks a Patient Access Service Specialist for the Center for Women's Health. The role bridges front desk check-in and check-out, answers phones, schedules appointments, and guides patients to the right services using Epic Cadence.

You will handle high-volume patient contact, verify insurance, collect payments, and support all CWH locations with outstanding customer service, problem solving, and clear communication.

Qualifications

• Six months of work experience in a medical office setting, including high volume direct patient contact.
• One year of work experience in a high volume direct public contact position.

Responsibilities

• Provide high quality customer service to patients, providers, insurers and staff.
• Check in patients: verify demographics, insurance, collect payments, and enter data in Epic Cadence.
• Schedule appointments and coordinate call-center activities, transportation, and records requests.

Skills

Customer service

Typing

Communication skills

Education

4-year College Degree

Tools

Epic Cadence

Epic system

Job description

Oregon Health and Science University in Portland seeks a Patient Access Service Specialist for the Center for Women's Health. The role bridges front desk check-in and check-out, answers phones, schedules appointments, and guides patients to the right services using Epic Cadence.

You will handle high-volume patient contact, verify insurance, collect payments, and support all CWH locations with outstanding customer service, problem solving, and clear communication.