Oncology Patient Access & Scheduling Coordinator

Us Oncology Inc; Waco (TX); Presencial; USD 32.000 - 46.000; Jornada completa

Descripción de la vacante

The US Oncology Network is seeking a Patient Services Coordinator for our Texas Oncology site in Waco. This full-time role supports the Revenue Cycle Department and handles patient check-in, scheduling, and payment processing with care and confidentiality.

Typical hours are Monday–Friday, 8:00am–5:00pm. The position offers progression from Level 1 to Sr based on experience and requires strong computer skills and patient service orientation.

Formación

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft (Outlook, Office Word, and Excel) required.
• Must successfully complete required e-learning courses within 90 days of occupying position.
• At least 18 months front medical office receptionist experience with insurance forms and scheduling software required.
• Level Sr requires at least 5 years front medical office receptionist experience with insurance forms and scheduling software required.

Responsabilidades

• Greets patients and visitors to the clinic in a prompt, courteous and professional manner.
• Checks in patients and informs clinical staff of patient arrival.
• Provides and explains paperwork for the patient to complete prior to examination; collects, proofs for completeness, and files patient forms; updates demographics and insurance information in the system.
• Collects co-pays and balances; provides receipt.
• Answers, screens, and responds to routine questions; routes to appropriate personnel or takes thorough messages.
• Checks patients out after examination; schedules returning appointments per guidelines.
• Records patient cancellations and missed appointments; notifies staff and updates chart.
• Maintains lobby area and supplies; provides general administrative support.

Descripción del empleo

The US Oncology Network is seeking a Patient Services Coordinator for our Texas Oncology site in Waco. This full-time role supports the Revenue Cycle Department and handles patient check-in, scheduling, and payment processing with care and confidentiality.

Typical hours are Monday–Friday, 8:00am–5:00pm. The position offers progression from Level 1 to Sr based on experience and requires strong computer skills and patient service orientation.