Patient Access & Scheduling Specialist

City of Hope; Waco (TX); Presencial; USD 36.000 - 52.000; Jornada completa

Descripción de la vacante

The US Oncology Network is seeking a Patient Services Coordinator for Texas Oncology in Waco, TX. This full-time role supports the Revenue Cycle Department, with potential travel to other Waco sites. Typical schedule is Monday–Friday, 8:00 a.m.

to 5:00 p.m. The position can be Level 1, 2, or Sr based on experience. Responsibilities include greeting patients, registering and scheduling, handling calls, collecting co-pays, and maintaining accurate patient records.

Formación

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft (Outlook, Word, Excel) required.
• Must complete required e-learning courses within 90 days of occupying position.

Responsabilidades

• Greets patients and visitors in a prompt, courteous, and professional manner.
• Checks in patients and informs clinical staff of patient arrival.
• Handles paperwork, collects co-pays and balances, and provides receipts.
• Answers and routes routine questions, takes messages, and pages staff as needed.
• Schedules returning appointments and provides appointment details to patients.
• Maintains confidentiality and adheres to HIPAA and related laws.
• Performs general administrative tasks and maintains a neat lobby area.

Conocimientos

Front desk experience

Phone etiquette

Microsoft Office

Computer systems proficiency

Educación

High school diploma or equivalent

Herramientas

Outlook

Word

Excel

Descripción del empleo

The US Oncology Network is seeking a Patient Services Coordinator for Texas Oncology in Waco, TX. This full-time role supports the Revenue Cycle Department, with potential travel to other Waco sites. Typical schedule is Monday–Friday, 8:00 a.m.

to 5:00 p.m. The position can be Level 1, 2, or Sr based on experience. Responsibilities include greeting patients, registering and scheduling, handling calls, collecting co-pays, and maintaining accurate patient records.