Patient Services Coordinator - Front Desk & Scheduling Pro

Us Oncology Inc; Waco (TX); Presencial; USD 36.000 - 48.000; Jornada completa

Descripción de la vacante

The US Oncology Network is seeking a Patient Services Coordinator to join the Texas Oncology clinic in Waco, TX. This full-time role supports the Revenue Cycle Department and helps manage patient check-in, scheduling, and communications with clinical staff.

Responsibilities include greeting patients, registering appointments, collecting co-pays, handling calls, updating insurance details, and maintaining confidentiality under HIPAA.

Formación

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with Microsoft Office and computer systems.

Responsabilidades

• Greet patients and visitors to the clinic in a prompt, courteous and professional manner.
• Registers and schedules appointments for patients efficiently.
• Answers, screens, and directs all incoming calls to appropriate personnel and relays messages.
• Collects co-pays and balances; provides receipts.
• Updates demographics and insurance information in the system; maintains patient charts.
• Maintains confidentiality in line with HIPAA and related guidelines.

Conocimientos

Receptionist experience

Microsoft Office

HIPAA knowledge

E-learning completion within 90 days

Educación

High school diploma or equivalent

Herramientas

Scheduling software

Insurance forms knowledge

Descripción del empleo

The US Oncology Network is seeking a Patient Services Coordinator to join the Texas Oncology clinic in Waco, TX. This full-time role supports the Revenue Cycle Department and helps manage patient check-in, scheduling, and communications with clinical staff.

Responsibilities include greeting patients, registering appointments, collecting co-pays, handling calls, updating insurance details, and maintaining confidentiality under HIPAA.