Patient Experience & Scheduling Coordinator

The US Oncology Network; Woodway (TX); Presencial; USD 25.000 - 30.000; Jornada completa

Descripción de la vacante

The US Oncology Network's Texas Oncology clinic in Waco, TX is seeking a Patient Services Coordinator. This full-time role supports the Revenue Cycle Department with responsibilities including greeting patients, scheduling appointments, and handling inbound calls.

The position offers standard weekday hours (Mon–Fri, 8:00 am–5:00 pm) with potential travel to other Waco sites. Levels 1–Sr based on experience; background in front desk medical office preferred.

Formación

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Outlook, Word, and Excel.
• Must complete required e-learning courses within 90 days of occupying position.

Responsabilidades

• Greets patients and visitors to the clinic in a prompt, courteous and professional manner.
• Checks in patients and informs clinical staff of patient arrival.
• Provides and explains paperwork for the patient to complete prior to examination.
• Collects co-pays and balances; provides receipt.
• Answers, screens, and responds to routine questions; routes to appropriate personnel.
• Maintains lobby area in a neat and orderly manner.

Educación

High school diploma or equivalent

Some receptionist or office experience

Proficiency with computer systems

Herramientas

Microsoft Outlook

Microsoft Word

Microsoft Excel

Descripción del empleo

The US Oncology Network's Texas Oncology clinic in Waco, TX is seeking a Patient Services Coordinator. This full-time role supports the Revenue Cycle Department with responsibilities including greeting patients, scheduling appointments, and handling inbound calls.

The position offers standard weekday hours (Mon–Fri, 8:00 am–5:00 pm) with potential travel to other Waco sites. Levels 1–Sr based on experience; background in front desk medical office preferred.