Oncology Clinic Front Desk & Patient Services Coordinator

Us Oncology Inc; Bastrop (TX); Presencial; USD 34.000 - 52.000; Jornada completa

Descripción de la vacante

The US Oncology Network's Texas Oncology in Bastrop, TX is seeking a Patient Services Coordinator to join the Medical Oncology Department. This full-time role supports front-desk tasks, scheduling, and patient coordination in a community oncology setting.

You will greet patients, register and schedule appointments, handle calls, collect co-pays, and maintain patient records with confidentiality. Typical schedule is Monday through Friday, 7:30 a.m. to 4:30 p.m.

Formación

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft (Outlook, Word, and Excel) required.
• Must successfully complete required e-learning courses within 90 days of occupying position.
• Level 1/ Level 2/ Level Sr requirements described in the posting.

Responsabilidades

• Greets patients and visitors to the clinic in a prompt, courteous and professional manner.
• Checks in patients and informs clinical staff of patient arrival.
• Provides and explains paperwork for patients to complete prior to examination.
• Updates demographics and insurance information in the system and collects co-pays.
• Answers routine questions and routes messages to appropriate personnel.
• Schedules returning appointments and informs patients of details.
• Maintains lobby and office supplies.
• Maintains confidentiality in accordance with HIPAA.

Conocimientos

Receptionist experience

Customer service

Communication skills

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Scheduling software

Descripción del empleo

The US Oncology Network's Texas Oncology in Bastrop, TX is seeking a Patient Services Coordinator to join the Medical Oncology Department. This full-time role supports front-desk tasks, scheduling, and patient coordination in a community oncology setting.

You will greet patients, register and schedule appointments, handle calls, collect co-pays, and maintain patient records with confidentiality. Typical schedule is Monday through Friday, 7:30 a.m. to 4:30 p.m.