Oncology Patient Access & Reimbursement Lead

GSK

Durham (NC)

On-site

USD 65,000 - 95,000

Full time

2 days ago
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Job summary

GSK is seeking a Patient Access Manager in the United States (Durham, NC area) to serve as a field-based single point of contact for providers, patients, and caregivers across the oncology portfolio. You will guide onboarding, access, and ongoing treatment journeys, handling coverage questions and enrollment processes with a focus on compliant, patient-centered support.

The role emphasizes cross-functional coordination with payers, specialty pharmacy, and back-office teams, ensuring timely

Qualifications

  • Bachelor's degree required.
  • 3+ years of experience in field reimbursement, hub case management, patient experience programs, or related areas.
  • Ability to travel up to 20%, including overnights.
  • Valid driver's license.

Responsibilities

  • Serve as the field-based SPOC for patients, caregivers, and HCP staff, guiding onboarding, access, and ongoing treatment steps.
  • Educate patients on coverage, cost-sharing, and financial assistance options.
  • Support patient enrollment in GSK services and guide through enrollment requirements.
  • Document interactions in the CRM system and report adverse events per procedures.
  • Coordinate with Specialty Pharmacy, Medical Information, REMS vendors, and Benefits Specialists as needed.
  • Ensure compliance with HIPAA, SOPs, and regulatory guidelines.

Skills

Data to Insights
Digital Fluency
Market Access Strategies
Matrix Leadership
Payer Evidence
Pricing Strategies
Scientific Literacy

Education

Bachelor's degree
Advanced degree (MBA/MPH/PharmD or equivalent)

Tools

Salesforce Health Cloud

Job description

GSK is seeking a Patient Access Manager in the United States (Durham, NC area) to serve as a field-based single point of contact for providers, patients, and caregivers across the oncology portfolio. You will guide onboarding, access, and ongoing treatment journeys, handling coverage questions and enrollment processes with a focus on compliant, patient-centered support.

The role emphasizes cross-functional coordination with payers, specialty pharmacy, and back-office teams, ensuring timely

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