Oncology Patient Access & Reimbursement Lead

GSK; Durham (NC); Remote; USD 152,000 - 254,000; Full time

Job summary

GSK in the United States is seeking a Patient Access Manager to serve as the field-based single point of contact for providers, patients, and caregivers across the Oncology portfolio. You will guide onboarding, access, and ongoing treatment journeys, supporting enrollment in PAP and addressing coverage and reimbursement questions.

The role requires educating offices on payer policies, documenting activities in Salesforce Health Cloud, and collaborating with payer and clinical teams to resolve

Qualifications

• Bachelor's degree is required.
• 3+ years in field reimbursement, hub case management, patient experience, or related areas.
• Ability to travel up to 20%, including overnights.
• Valid driver's license.

Responsibilities

• Serve as field-based SPOC for patients, caregivers, and HCP staff on oncology coverage and program resources.
• Educate provider offices on payer coverage, coding, and payment policies and assist with access programs.
• Navigate enrollment in PAP and guide offices through enrollment requirements and consent capture.
• Document interactions in Salesforce Health Cloud and ensure HIPAA-compliant handling of information.
• Identify and escalate access barriers to specialist teams and leadership as needed.
• Maintain accurate records and report adverse events per program procedures.

Skills

Data to Insights

Digital Fluency

Market Access Strategies

Matrix Leadership

Payer Evidence

Pricing Strategies

Scientific Literacy

Education

Bachelor's degree

Tools

Salesforce Health Cloud

Job description

GSK in the United States is seeking a Patient Access Manager to serve as the field-based single point of contact for providers, patients, and caregivers across the Oncology portfolio. You will guide onboarding, access, and ongoing treatment journeys, supporting enrollment in PAP and addressing coverage and reimbursement questions.

The role requires educating offices on payer policies, documenting activities in Salesforce Health Cloud, and collaborating with payer and clinical teams to resolve