Oncology Patient Access & Reimbursement Lead

GlaxoSmithKline

United States

On-site

USD 90,000 - 120,000

Full time

4 days ago

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Job summary

GlaxoSmithKline is seeking a Patient Access Manager to serve as the field-based single point of contact for providers, patients, and caregivers across the Oncology portfolio. You will guide onboarding, access, and ongoing treatment journey while supporting office accounts with coverage, coding, and payment questions after prescribing decisions are made.

The role emphasizes non-promotional activities, HIPAA compliance, and coordination with Specialty Pharmacy, GSK Response Center, REMS vendors,

Qualifications

Bachelor's degree required.
3+ years in field reimbursement, hub case management, patient experience programs, or insurance verification.
Willingness to travel up to 20%, including overnights.
Valid driver's license required.

Responsibilities

Patient Navigation & Support: act as SPOC for patients, caregivers and HCP staff, educating on coverage, enrollment, and program resources.
Access & Reimbursement: educate provider offices on payer coverage, coding, and payment policies; assist with benefit investigation and prior authorizations.
Operational & Compliance: document all interactions in CRM; follow SOPs and privacy/compliance rules; maintain separation between patient-facing and account-facing activities.