Oncology Access & Reimbursement Manager

GlaxoSmithKline; United States; Remote; USD 152,000 - 254,000; Full time

Job summary

GlaxoSmithKline in the United States seeks a Patient Access Manager to act as a field-based single point of contact guiding providers and patients through onboarding, access, and ongoing therapy navigation for the Oncology portfolio.

The role educates on coverage, coordinates enrollment in PAP programs, and ensures compliant handling of patient information while documenting interactions in the CRM and coordinating with payer and specialty teams.

Qualifications

• Bachelor's degree required.
• 3+ years of experience in field reimbursement, hub case management, patient experience programs, or related areas.
• Travel up to 20% including overnights; valid driver's license.

Responsibilities

• Serve as the field-based SPOC for patients, caregivers, and HCP staff, educating on oncology care, benefits, and program resources.
• Assist patient enrollment in GSK services (PAP) and guide through enrollment requirements and consent.
• Educate on coverage outcomes, cost-sharing, and financial assistance options; relay information to patients and offices.
• Coordinate transfers to Specialty Pharmacy, Medical Information, and Billing support; document interactions in the CRM.
• Ensure HIPAA compliance and maintain data integrity in all activities.

Skills

Data to Insights

Digital Fluency

Market Access Strategies

Matrix Leadership

Payer Evidence

Pricing Strategies

Scientific Literacy

Education

Bachelor's degree

Tools

Salesforce Health Cloud

CRM systems

Job description

GlaxoSmithKline in the United States seeks a Patient Access Manager to act as a field-based single point of contact guiding providers and patients through onboarding, access, and ongoing therapy navigation for the Oncology portfolio.

The role educates on coverage, coordinates enrollment in PAP programs, and ensures compliant handling of patient information while documenting interactions in the CRM and coordinating with payer and specialty teams.