Oncology Patient Access Manager - Northeast (Remote)

GlaxoSmithKline

Bangor (ME)

Remote

USD 152,000 - 254,000

Full time

2 days ago

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Benefits offered by this job

Health insurance

Retirement benefits

Paid holidays

Vacation

Paid caregiver/parental and medical-le

Job summary

GlaxoSmithKline is seeking a Patient Access Manager to serve as the field-based single point of contact for providers, patients, and caregivers across the GSK Oncology portfolio. You will guide onboarding, access, and ongoing support, coordinating with back-office teams on coverage, coding, and payment questions after a prescribing decision is made.

This non-promotional role emphasizes patient navigation, enrollment assistance, and accurate documentation in Salesforce Health Cloud, with travel

Qualifications

Bachelor's degree required.
3+ years in field reimbursement, hub case management, patient experience programs, or access navigation.
Willingness to travel up to 20% including overnights.
Valid driver's license required.

Responsibilities

Serve as the field-based point of contact for patients, caregivers, and HCP staff, guiding them through onboarding, access, and ongoing support.
Educate provider offices on payer coverage, coding, and payment policies for GSK Oncology products with approved materials.
Document all interactions and manage cases in Salesforce Health Cloud / CRM in line with program standards.
Maintain HIPAA privacy compliance and ensure separation of patient-facing and account-facing activities.