Oncology Patient Access Manager — NY/VT/NH/ME (Remote)

GlaxoSmithKline; Buffalo (NY); On-site; USD 152,000 - 254,000; Full time

Job summary

GlaxoSmithKline is seeking a Patient Access Manager to serve as the field-based single point of contact for patients and providers navigating coverage, reimbursement, and support solutions across the GSK Oncology portfolio.

The role focuses on onboarding, access, and ongoing treatment journey support, including enrollment in PAP and collaboration with back-office Benefits Specialists for BI/BV tracking, while maintaining HIPAA and compliance guidelines.

Qualifications

• Bachelor's degree.
• 3+ years in reimbursement, hub case mgmt, or patient-experience programs.
• Willing to travel up to 20%, including overnights; valid driver's license.

Responsibilities

• Serve as SPOC for patients, caregivers and HCP staff, providing approved information and education on oncology care and benefits.
• Support patient enrollment in GSK services and guide offices through enrollment requirements.
• Educate on coverage outcomes, cost-sharing and financial assistance options.
• Document interactions in Salesforce Health Cloud and ensure privacy/compliance.
• Coordinate with payer account managers and oncology teams to resolve access barriers.

Skills

Data to Insights

Digital Fluency

Market Access

Matrix Leadership

Payer Evidence

Pricing Strategies

Scientific Literacy

Education

Bachelor's degree

Tools

Salesforce Health Cloud

Job description

GlaxoSmithKline is seeking a Patient Access Manager to serve as the field-based single point of contact for patients and providers navigating coverage, reimbursement, and support solutions across the GSK Oncology portfolio.

The role focuses on onboarding, access, and ongoing treatment journey support, including enrollment in PAP and collaboration with back-office Benefits Specialists for BI/BV tracking, while maintaining HIPAA and compliance guidelines.