Oncology Operations & Process Excellence Associate

PowerToFly; Illinois; On-site; USD 70,000 - 95,000; Full time

Job summary

AbbVie in the United States (Illinois) is seeking a Senior Associate, Process Excellence to support commercial program and service contract management within the oncology portfolio. You will collaborate with Brand, Legal, OEC, Field Operations, Finance, IT, and more to execute requests, coordinate workflows, and drive efficient operations.

The role emphasizes day-to-day operations, data tracking, reporting, and cross-functional teamwork to improve productivity and quality while maintaining

Qualifications

• Bachelor’s Degree or applicable work experience.
• Proficient in MS Word, Excel, PowerPoint, Outlook.
• Highly self-motivated, detailed and results-oriented; able to manage own schedule, work independently, track activities and expenditures.
• Strong organizational, communication, and time management skills.
• Possesses strong project management, verbal, written and professional skills.
• Can effectively work with various departments and communicate clearly.
• Comfortable with last-minute requests and changes.
• Can thrive in an environment with some ambiguity.
• Ability to effectively manage multiple competing priorities.
• Easily able to learn various new programs and processes.

Responsibilities

• Support daily operational activities and ensure tasks are completed accurately and on time.
• Assist with coordination of workflows, processes, and administrative activities.
• Track, compile, and maintain operational data, reports, and records.
• Identify and raise issues, gaps, or delays affecting operational performance.
• Partner with team members and cross-functional stakeholders to support business needs.
• Assist with process improvements to increase efficiency and consistency.
• Maintain compliance with company policies, standards, and applicable regulations.
• Support meeting preparation, documentation, and follow-up actions.
• Help monitor metrics and provide updates to leadership as needed.
• Contribute to initiatives that improve productivity, quality, and customer service.

Skills

Strong organizational, communication,

Time management

Adaptability

Prioritization

Education

Bachelor’s Degree or applicable work experience

Tools

MS Word

Excel

PowerPoint

Outlook

Job description

AbbVie in the United States (Illinois) is seeking a Senior Associate, Process Excellence to support commercial program and service contract management within the oncology portfolio. You will collaborate with Brand, Legal, OEC, Field Operations, Finance, IT, and more to execute requests, coordinate workflows, and drive efficient operations.

The role emphasizes day-to-day operations, data tracking, reporting, and cross-functional teamwork to improve productivity and quality while maintaining