Oncology Infusion Scheduler - Care Coordination

Northwestern Medicine Central DuPage Hospital; Warrenville (IL); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Tuition reimbursement

Student loan repayment

Professional development

Wellbeing fund

Matching 401(k)

Medical, dental and vision coverage

Life insurance

Paid time off and holidays

Job summary

Northwestern Medicine Central DuPage Hospital is seeking a Patient Services Representative to greet patients, register them, verify insurance, and collect co-pays. You will coordinate with clinical teams to schedule treatments and maintain accurate records.

Ideal candidates have 0–2 years in customer service, strong interpersonal skills, and working knowledge of medical terminology. This role supports daily operations and patient flow in a fast-paced environment.

Qualifications

• High school diploma or GED equivalent.
• 0–2 years customer service experience.
• Bachelor’s degree preferred.
• Working knowledge of medical terminology.

Responsibilities

• Greet patients and register them, verify insurance and collect co-pays.
• Schedule appointments and coordinate with clinical teams.
• Answer phones and handle patient inquiries with professionalism.
• Maintain patient records and ensure accuracy and confidentiality.
• Support daily operations to ensure smooth patient flow.

Skills

Customer service

Interpersonal skills

Education

High school diploma or GED

Bachelor’s degree

Tools

Medical terminology

Job description

Northwestern Medicine Central DuPage Hospital is seeking a Patient Services Representative to greet patients, register them, verify insurance, and collect co-pays. You will coordinate with clinical teams to schedule treatments and maintain accurate records.

Ideal candidates have 0–2 years in customer service, strong interpersonal skills, and working knowledge of medical terminology. This role supports daily operations and patient flow in a fast-paced environment.