Infusion Patient Services Coordinator

Northwestern Memorial Healthcare; Oakbrook (NY); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Tuition reimbursement

Loan forgiveness

401(k) matching

Job summary

Northwestern Memorial Healthcare is seeking a Patient Service Representative for Oncology Infusion to support scheduling and patient flow in a fast-paced clinical setting. You will interact with patients, nurses, and physicians to align treatment plans with clinic availability, ensuring smooth check-in and check-out processes and accurate registration.

Ideal candidates have a high school diploma, 0–2 years in customer service, and a willingness to work in a healthcare environment.

Qualifications

• High school diploma or GED required.
• 0–2 years in a customer service role preferred.
• Healthcare setting experience is a plus.

Responsibilities

• Greet and check in patients, confirm identity and appointment details.
• Schedule/coordinate infusion appointments with clinical team and ensure timely administration of treatments.

Skills

Customer service

Healthcare support

Education

High school diploma or GED

Job description

Northwestern Memorial Healthcare is seeking a Patient Service Representative for Oncology Infusion to support scheduling and patient flow in a fast-paced clinical setting. You will interact with patients, nurses, and physicians to align treatment plans with clinic availability, ensuring smooth check-in and check-out processes and accurate registration.

Ideal candidates have a high school diploma, 0–2 years in customer service, and a willingness to work in a healthcare environment.