Oncology Front Desk Scheduler

The US Oncology Network; Saint Paul (MN); Presencial; USD 30 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical

Dental

Vision

Life Insurance

401k plan with company contribution

Paid Time Off

Disability Coverage

Wellness program

Tuition Reimbursement

Employee Assistance Program

Free Parking

Career Growth and Development

Supportive Team and Resources

Resumo da oferta

The US Oncology Network is seeking an experienced front desk individual for Minnesota Oncology to handle patient communications, scheduling, and revenue cycle tasks. You will answer calls, schedule referrals, and manage documentation with accuracy within the EMR system.

Responsibilities include collecting co-pays, coordinating referrals, and ensuring confidentiality while supporting a collaborative team focused on delivering excellent patient care.

Qualificações

• High School Diploma or Equivalent is Required.
• 2+ years of medical office experience required.
• Strong Computer Skills.

Responsabilidades

• Answers all incoming calls; assesses callers’ needs and directs to appropriate personnel.
• Schedules patient referrals and returning patients in computer system with appropriate documentation and coding.
• Obtains and enters all insurance authorization, and correspondence relating to referrals in patients charts and/or EMR.
• Collects co-pays, deductible and other out of pocket amounts at time of visit.
• Maintains primary office scheduling template containing physician meetings, satellite schedule, rounding and call coverage.
• Arranges for patients to have financial counseling as needed.
• Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice.
• Follows policies and procedures to contribute to the efficiency of the front office.
• Prepares correspondence, memos, forms and other typing as requested by supervisor.
• May schedule outpatient appointments/testing/surgeries and hospital admissions upon request.
• May communicate to patient about surgeries or tests being scheduled and potential prep work needed.
• May be responsible for follow up on all pre-operative tests to ensure cleared for surgical procedure.
• May be responsible for scheduling post-operative follow up appointments with Physicians.
• Where applicable, basic understanding of medical terminology for tests and surgical procedures, including coding and ability to look up codes specific to diagnosis, surgery and scheduling procedure.

Conhecimentos

Strong Computer Skills

Ability to Multi-task

Detail-Oriented

Strong Customer Service Skills

Formação académica

High School Diploma or Equivalent

Descrição da oferta de emprego

The US Oncology Network is seeking an experienced front desk individual for Minnesota Oncology to handle patient communications, scheduling, and revenue cycle tasks. You will answer calls, schedule referrals, and manage documentation with accuracy within the EMR system.

Responsibilities include collecting co-pays, coordinating referrals, and ensuring confidentiality while supporting a collaborative team focused on delivering excellent patient care.