Oncology Financial Navigator

American Oncology Network, Inc.; Columbus (OH); On-site; USD 27,000 - 41,000; Full time

Job summary

American Oncology Network, Inc. is hiring a financially focused patient advocate to navigate insurance coverage, determine patient responsibility, and coordinate aid programs.

You will partner with clinical teams and external organizations to remove barriers to access, verify benefits, and assist with prior authorizations, all while maintaining compassionate support for patients through their cancer treatment journey.

Qualifications

• High School Diploma or equivalent required.
• Associate's Degree or higher in Healthcare Administration, Business, or related field preferred.
• Experience in healthcare financial counseling or patient access is advantageous.
• Ability to calculate patient responsibility and communicate clearly.

Responsibilities

• Verify insurance coverage and coordinate pre-certifications and authorizations.
• Assist patients with financial forms and applications for aid programs.
• Explain estimates, payment plans, and financial responsibilities to patients.
• Maintain confidentiality and comply with HIPAA during communications.

Skills

Patient advocacy

Financial counseling

Empathy

Team collaboration

Documentation

Education

High School Diploma or equivalent

Associate's Degree or higher in Healthcare Administration, Business, or related field preferred

Tools

EMR systems

Practice management software

Insurance verification tools

Job description

American Oncology Network, Inc. is hiring a financially focused patient advocate to navigate insurance coverage, determine patient responsibility, and coordinate aid programs.

You will partner with clinical teams and external organizations to remove barriers to access, verify benefits, and assist with prior authorizations, all while maintaining compassionate support for patients through their cancer treatment journey.