Remote-Ready Patient Financial Navigator

American Oncology Network, Inc.; Easton (MD); Hybrid; USD 22,000 - 42,000; Full time

Job summary

American Oncology Network, Inc. is seeking a Financial Counselor to act as the liaison between patients and the practice, coordinating payments, assistance, and communicating financial responsibilities.

The role includes monitoring balances and ensuring insurance benefits are up to date in EMR and billing systems. Responsibilities include handling pre-certification and prior authorization, reviewing treatment plans for insurance coverage, and helping patients complete assistance applications to

Qualifications

• Requires high school diploma or GED; college degree a plus.
• Proven verbal and written communication skills.
• Experience with insurance verification and pre-certification processes.

Responsibilities

• Coordinate pre-certification and prior authorization with insurers.
• Explain patient financial responsibilities and review treatment plans for insurance coverage.
• Assist patients with completing applications for financial aid and assistance programs.
• Communicate with providers, nurses, and billing staff to discuss fiscal responsibility.
• Identify aging balances and arrange payment plans with patients.

Skills

Communication skills

Analytical thinking

Interpersonal effectiveness

Self-management

Remote work capability

Education

High school diploma or GED

Further education or degree a plus

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

American Oncology Network, Inc. is seeking a Financial Counselor to act as the liaison between patients and the practice, coordinating payments, assistance, and communicating financial responsibilities.

The role includes monitoring balances and ensuring insurance benefits are up to date in EMR and billing systems. Responsibilities include handling pre-certification and prior authorization, reviewing treatment plans for insurance coverage, and helping patients complete assistance applications to