Oncology Financial Navigator

American Oncology Management Company; Kansas City (KS); On-site; USD 27,000 - 41,000; Full time

Job summary

American Oncology Management Company is seeking a Patient Financial Counselor to support cancer patients by verifying insurance coverage, estimating financial responsibility, and coordinating pre-certifications. The role emphasizes compassionate communication and proactive collaboration with clinical teams.

The ideal candidate will guide patients through benefits, co-pays, and available financial assistance programs while ensuring timely authorizations and accurate billing information within the

Qualifications

• Requires high school diploma or equivalent; associate degree preferred.
• Experience in healthcare financial counseling or patient access is preferred.
• Knowledge of pre-certification, prior authorization, and insurance terminology (ICD/ CPT) is desirable.

Responsibilities

• Verify insurance coverage and patient financial responsibility; coordinate prior authorizations.
• Counsel patients on benefits, out-of-pocket costs, and available financial assistance programs.
• Assist in completing forms for assistance programs and grants; monitor aging balances.
• Maintain HIPAA-compliant communication and collaborate with clinical and billing teams.

Skills

Patient financial counseling

Interpersonal communication

Collaboration with clinical teams

Explain financial information clearly

Empathy & cultural sensitivity

Education

High School Diploma or equivalent

Associate's Degree or higher in Healthcare Admin/Business

Tools

EMR systems

Practice management software

Insurance verification tools

Microsoft Office Suite

Job description

American Oncology Management Company is seeking a Patient Financial Counselor to support cancer patients by verifying insurance coverage, estimating financial responsibility, and coordinating pre-certifications. The role emphasizes compassionate communication and proactive collaboration with clinical teams.

The ideal candidate will guide patients through benefits, co-pays, and available financial assistance programs while ensuring timely authorizations and accurate billing information within the