Oncology Financial Counseling Coordinator

Cardinal Health; Olympia (WA); On-site; USD 22,000 - 35,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Flexible spending accounts (FSAs)

Short- and long-term disability

Job summary

Cardinal Health is seeking a Coordinator, Financial Counseling to support patients and providers with financial clearance, education, and risk identification before services. The role strengthens revenue cycle by improving reimbursement outcomes and patient communication.

Responsibilities include counseling, risk assessment, denial prevention, documentation, and cross-team collaboration to ensure timely financial readiness and compliant patient interactions.

Qualifications

• Minimum of 4 years of experience in a healthcare business office or revenue cycle.
• Strong knowledge of insurance and benefits and patient Financial Assistance Programs
• Experience with billing systems and interpreting EOBs
• Proficiency in Microsoft Office Suite
• Background in financial counseling or patient-facing financial roles

Responsibilities

• Review daily schedules to identify patients requiring financial clearance.
• Educate patients on expected financial responsibility, including deductibles, copayments, coinsurance, and out-of-pocket maximums.
• Provide clear communication regarding treatment costs and payment expectations prior to services.
• Assist in identifying financial risks and escalating high-risk accounts to leadership.
• Collaborate with clinical and administrative teams to reduce the risk of claim denials.
• Maintain accurate documentation of all financial discussions with patients.

Skills

Financial counseling

Revenue cycle

Oncology billing

Insurance knowledge

EMR systems

Tools

Billing systems

EOB interpretation

Microsoft Office

Job description

Cardinal Health is seeking a Coordinator, Financial Counseling to support patients and providers with financial clearance, education, and risk identification before services. The role strengthens revenue cycle by improving reimbursement outcomes and patient communication.

Responsibilities include counseling, risk assessment, denial prevention, documentation, and cross-team collaboration to ensure timely financial readiness and compliant patient interactions.