Oncology Financial Counseling Coordinator

Cardinal Health; California City (CA); On-site; USD 22,000 - 35,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401k savings plan

Paid time off

Access to wages before pay day with my

Flexible spending accounts

Job summary

Cardinal Health's Navista program seeks a Coordinator, Financial Counseling to support patients and providers with accurate financial clearance, education, and risk identification before services.

The role contributes to Revenue Cycle by improving reimbursement outcomes and patient experience through proactive financial communication. Requires experience in healthcare billing and strong communication skills.

Qualifications

• Minimum of 4 years of experience in healthcare business office or revenue cycle preferred.
• Strong knowledge of insurance, benefits and patient financial assistance programs.
• Familiarity with oncology treatment pathways and high-cost drugs.

Responsibilities

• Review daily schedules to identify patients needing financial clearance.
• Educate patients on deductible, copay, coinsurance and out-of-pocket costs.
• Provide clear communication on treatment costs and payment expectations.
• Document financial discussions and ensure HIPAA-compliant notes.
• Collaborate with clinical and admin teams to support revenue cycle processes.
• Manage multiple tasks in a fast-paced environment with attention to detail.

Skills

Financial counseling

Patient education

Revenue cycle

HIPAA compliance

Communication skills

Tools

EMR systems

Billing systems

Microsoft Office

Job description

Cardinal Health's Navista program seeks a Coordinator, Financial Counseling to support patients and providers with accurate financial clearance, education, and risk identification before services.

The role contributes to Revenue Cycle by improving reimbursement outcomes and patient experience through proactive financial communication. Requires experience in healthcare billing and strong communication skills.