Oncology Financial Counseling Coordinator

Cardinal Health, Inc.; Casper (WY); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401k savings plan

Paid time off

HSA and FSAs

Disability coverage

Job summary

Cardinal Health, Inc. through Navista seeks a Coordinator of Financial Counseling to support patients and providers. You will ensure accurate financial clearance, educate patients on costs, and proactively identify financial risks before services are rendered.

Role emphasizes reducing denials and improving patient experience through transparent financial communication and collaboration with clinical teams in a fast-paced revenue cycle environment.

Qualifications

• Minimum of 4 years in healthcare business office or revenue cycle
• Strong knowledge of insurance, benefits and patient financial assistance
• Oncology treatment pathways understanding
• Familiar with high‑cost oncology drugs and specialty billing
• Experience with billing systems and interpreting EOBs
• Proficient in Microsoft Office and multiple EMR/PMS systems

Responsibilities

• Review daily schedules to identify patients needing financial clearance
• Educate patients on expected financial responsibility and costs
• Provide clear communication regarding treatment costs and payment expectations
• Assist patients in understanding their financial obligations before services
• Identify accounts with potential balance or denials and escalate
• Collaborate with teams to reduce claim denials and improve reimbursement
• Maintain accurate documentation of financial discussions and HIPAA compliance

Skills

Billing experience

Financial counseling

Oncology knowledge

EMR proficiency

Communication skills

Tools

EMR systems

PMS systems

Billing software

Job description

Cardinal Health, Inc. through Navista seeks a Coordinator of Financial Counseling to support patients and providers. You will ensure accurate financial clearance, educate patients on costs, and proactively identify financial risks before services are rendered.

Role emphasizes reducing denials and improving patient experience through transparent financial communication and collaboration with clinical teams in a fast-paced revenue cycle environment.