Oncology Ambulatory Operations Manager

Johns Hopkins Hospital; Washington, Baltimore (District of Columbia, MD); On-site; USD 45,000 - 78,000; Full time

Benefits offered by this job

8am–4:30pm schedule

Career growth

Retirement plan with employer match

Tuition assistance

Diverse environment

Benefits package

Job summary

Johns Hopkins Hospital is seeking an Ambulatory Operations Manager in Oncology to manage day-to-day clinic operations within Ambulatory Services. You will drive processes for patient access, registration, revenue cycle, and compliance while supervising staff and onboarding initiatives.

The role collaborates with physicians and nurses to ensure timely access, operational efficiency, and fiscal integrity across primary and specialty care programs.

Qualifications

• 3+ years of experience in a clinic or hospital setting with supervisory or practice management experience.
• Bachelor’s degree required; MBA/Health Administration preferred.

Responsibilities

• Oversee day-to-day Ambulatory Oncology clinic operations.
• Assess and implement processes for patient access, registration, revenue cycle, and regulatory compliance.
• Supervise clinic staff including onboarding, development and engagement.
• Support clinical program needs and population health initiatives.
• Collaborate with physicians, nurses, and staff to ensure timely access and fiscal integrity.

Skills

Clinic experience

Supervisory experience

Education

Bachelor's degree

MBA or Health Administration preferred

Job description

Requisition #:664719 Location:Johns Hopkins Hospital, Baltimore, MD 21287 Category:Manager/Supervisor Schedule:Day Shift Employment Type:Full Time

The Johns Hopkins Hospital is one of the top-ranked hospitals in the nation for Cancer, and is ranked #1 for Cancer in Maryland and the Baltimore metro region, according to U.S. News & Worlk Report's 2026-27 Best Hospitals list.

Our patients come from all over the world — and so do our staff members. They come to be part of a professional and diverse health care team; to work beside the unequaled talent of Johns Hopkins physicians, nurses and providers; and to enjoy extensive benefits and opportunities for personal and professional growth. Make it happen at Hopkins.

What Awaits You

• Great schedule: 8am - 4:30pm
• Career growth and development
• Retirement savings plan w/employer match
• Employee and Dependent Tuition Assistance
• Diverse and collaborative working environment
• Affordable and comprehensive benefits package

What you'll do as an Ambulatory Operations Manager in Oncology:

• Be responsible for the day-to-day clinic operations for Oncology within the Ambulatory Services Department
• Proactively assess and implement appropriate processes to ensure that all facets of ambulatory practice management are effectively addressed
  • This includes: patient access, complete and accurate registration, hospital revenue cycle management, payor contracting compliance, insurance referral and preauthorization requirements, health information management, patient flow, environmental safety, regulatory compliance, patient safety, quality initiatives, and patient experience
• Directly supervise designated clinic staff with responsibility for employee on-boarding, development and engagement
• Support clinical program needs for the primary and specialty care practices, as well as population health initiatives for Priority Partners, Johns Hopkins Medicine Alliance for Patients, and Johns Hopkins Advantage MD
• Work collaboratively with physicians, nurses, and clinic staff to ensure timely patient access to care, operational efficiency, practice optimization, and fiscal integrity

What You'll Bring

• 3+ years of experience working in a clinic or hospital setting with prior practice management or supervisory experience
• Bachelor’s degree required. Master’s in Business Administration, Health Administration or related field preferred

Salary Range:

Minimum $32.44/hour - Maximum $56.79/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.