Onboarding & Compliance Associate

Aerotek; Grand Rapids (MI); On-site; USD 49,175,000 - 66,668,000; Full time

Benefits offered by this job

Medical, dental and vision

HSA & 401k account

20 days of paid time off

Parental/Family leave

Job summary

Aerotek is seeking a Field Operations Associate in Grand Rapids, MI to streamline onboarding for candidates and ensure compliance with background checks, drug testing, and E-Verify. You will handle client onboarding packets, update trackers, and manage contractor data through clearance to start, while delivering excellent front-desk service and efficient office operations.

Bachelor’s degree is preferred, with a background in customer or sales-focused roles and teamwork in fast-paced

Qualifications

• Bachelor’s Degree preferred.
• Customer or sales focused experience.
• Experience in a team-oriented environment.

Responsibilities

• Ensure client pre-employment requirements, forms, policies, and documents regarding onboarding are kept current and validated with Compliance departments.
• Manage client requirements for the onboarding packet and update the Candidate Tracker with contractor data until candidate is cleared to start.
• Enter and manage background, drug testing and medical screening process for contractors.
• Manage contractor compliance with key E-Verify requirements.
• Provide outstanding front office customer service (telephone and reception area).
• Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directory.
• Provide world class customer service in every interaction to ensure a quality candidate experience.

Skills

Customer focus

Team-oriented

Sales experience

Education

Bachelor’s Degree

Job description

Aerotek is seeking a Field Operations Associate in Grand Rapids, MI to streamline onboarding for candidates and ensure compliance with background checks, drug testing, and E-Verify. You will handle client onboarding packets, update trackers, and manage contractor data through clearance to start, while delivering excellent front-desk service and efficient office operations.

Bachelor’s degree is preferred, with a background in customer or sales-focused roles and teamwork in fast-paced