Field Operations Associate: Onboarding & Compliance

Aerotek; Grand Rapids (MI); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Hourly pay $20.19

Annual bonus up to $4,000

Job summary

Aerotek in Grand Rapids, MI is seeking a Field Operations Associate to manage onboarding, compliance, and contractor data while coordinating background checks, drug testing, and E-Verify requirements. You will maintain candidate records and ensure a smooth start for contractors.

You will also deliver front office customer service, organize office supplies, and support shipments and paperwork in a fast-paced staffing environment, emphasizing world-class service.

Qualifications

• Bachelor's Degree (preferred).
• Customer or sales focused experience.
• Experience in a team-oriented environment.

Responsibilities

• Ensure client pre-employment requirements, forms, policies, and onboarding documents are current and validated with Compliance departments.
• Manage onboarding packets (authorization forms, drug tests, background checks) and update Candidate Tracker until start clearance.
• Enter and manage background, drug testing and medical screening processes for contractors.
• Manage contractor compliance with key E-Verify requirements (expired documents, expired compliance).
• Provide outstanding front office customer service (telephone and reception).
• Order, maintain and organize all office supplies, manage mailing and shipments, and file office paperwork and directory.
• Provide world class customer service in every interaction to ensure a quality candidate experience.

Skills

Customer focus

Team oriented

Sales experience

Education

Bachelor's degree (preferred)

Job description

Aerotek in Grand Rapids, MI is seeking a Field Operations Associate to manage onboarding, compliance, and contractor data while coordinating background checks, drug testing, and E-Verify requirements. You will maintain candidate records and ensure a smooth start for contractors.

You will also deliver front office customer service, organize office supplies, and support shipments and paperwork in a fast-paced staffing environment, emphasizing world-class service.