Field Operations & Onboarding Specialist

Aerotek; Richmond (VA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical, dental and vision

HSA & 401k account

20 days paid time off

Parental/Family leave

Employee discounts

Job summary

Aerotek is seeking a Field Operations Associate to support onboarding, compliance, and contractor coordination. You will manage background checks, drug testing, and E-Verify requirements while delivering strong front desk service and maintaining accurate contractor data.

You will also handle office tasks such as supplies, mail, and directory management, contributing to a smooth onboarding experience for candidates and clients.

Qualifications

• Bachelor’s Degree (preferred).
• Customer or sales focused experience.
• Experience in a team-oriented environment.

Responsibilities

• Ensure client pre-employment requirements, forms, policies, and documents regarding onboarding are kept current and validated with Compliance departments.
• Manage client requirements for the onboarding packet (e.g., authorization forms, drug tests, background checks etc.) and update the Candidate Tracker with contractor data until candidate is cleared to start.
• Enter and manage background, drug testing and medical screening process for contractors.
• Manage contractor compliance with key E-Verify requirements (e.g., expired documents, expired compliance).
• Provide outstanding front office customer service (telephone and reception area)
• Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directory.
• Provide world class customer service in every interaction to ensure a quality candidate experience.

Education

Bachelor’s Degree (preferred)

Job description

Aerotek is seeking a Field Operations Associate to support onboarding, compliance, and contractor coordination. You will manage background checks, drug testing, and E-Verify requirements while delivering strong front desk service and maintaining accurate contractor data.

You will also handle office tasks such as supplies, mail, and directory management, contributing to a smooth onboarding experience for candidates and clients.