On-Site Window & Door Service Technician

Andersen Corporation; MIDDLETOWN (OH); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

401(K) with company match percentage.

Student loan repayment program

Tuition reimbursement program.

Employee perks discount program.

PTO, paid holidays, and floating/other

Job summary

Renewal by Andersen, the custom division of Andersen Windows, is seeking a Service Technician in Middletown, OH. You will install and service windows/doors, address warranty issues on-site, troubleshoot, and ensure customer satisfaction during every visit.

Ideal candidates have 3-5 years of experience, knowledge of custom installation, and strong communication. A valid driver’s license and good iPad skills are required. Competitive pay and comprehensive benefits are provided.

Qualifications

• 3-5 years of experience installing windows and doors
• Custom window and door installation knowledge
• Thorough experience with using a metal brake and caulking
• Familiarity with and able to do some minor trim work around windows and patio doors both inside and out
• Customer service experience with job troubleshooting as a key component
• Good iPad/tablet skills
• Excellent communication skills with the ability to build quick rapport
• Valid drivers license

Responsibilities

• Provide service performance and address warranty issues with windows and doors
• Troubleshoot jobs by manually fixing issues on-site and assisting with customer needs
• Ensure customer satisfaction while addressing problems
• Replace defective parts and help customers when windows aren’t working properly
• Diagnose issues on windows and doors such as water infiltration, bowed panels, interlock issues etc.

Skills

Customer service experience

Excellent communication skills

Valid driver's license

Good iPad/tablet skills

On-site troubleshooting

Tools

Metal brake

Caulking

Job description

Renewal by Andersen, the custom division of Andersen Windows, is seeking a Service Technician in Middletown, OH. You will install and service windows/doors, address warranty issues on-site, troubleshoot, and ensure customer satisfaction during every visit.

Ideal candidates have 3-5 years of experience, knowledge of custom installation, and strong communication. A valid driver’s license and good iPad skills are required. Competitive pay and comprehensive benefits are provided.