Elite Window & Door Service Technician | Growth & Perks

Renewal-By-Andersen; Pensacola (FL); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Six paid holidays

Vehicle allowance & fuel card

Company-paid training

Job summary

Renewal by Andersen of Florida is seeking an on-site Service Technician to accurately measure dimensions, install replacement windows and doors, and perform service on existing installations. You will analyze customer concerns, implement corrective actions, and maintain organized service operations while upholding our premium customer experience.

The role requires 2+ years in construction/home improvement and customer service with strong conflict resolution.

Qualifications

• High School Diploma or Equivalent.
• At least 2 yrs of Construction or Home Improvement Experience.
• At least 2 yrs of Customer Service Experience and Conflict Resolution Skills.
• Ability to service and repair previously installed windows and doors; conduct technical measurements for installation.
• Prior Renewal by Andersen installation experience is strongly preferred.

Responsibilities

• Accurately measure dimensions and determine proper installation methods for our products.
• Install replacement windows and doors with precision.
• Perform service and repair on Renewal by Andersen products to meet customer expectations.
• Analyze customer concerns and determine corrective actions; ensure efficient, cost-effective solutions.
• Maintain and organize the service van; complete documentation on time.
• Present a professional image and deliver exceptional customer service.

Skills

Construction experience

Customer service

Conflict resolution

Technical measurements

Education

High School Diploma or equivalent

Job description

Renewal by Andersen of Florida is seeking an on-site Service Technician to accurately measure dimensions, install replacement windows and doors, and perform service on existing installations. You will analyze customer concerns, implement corrective actions, and maintain organized service operations while upholding our premium customer experience.

The role requires 2+ years in construction/home improvement and customer service with strong conflict resolution.