Field Window & Door Service Technician (Paid Training)

Andersen Corp.; Waukesha (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid training

Full medical, dental, vision, and life

Holiday pay, PTO, and company matched

Company vehicle to complete services

Growth opportunities

Job summary

Renewal by Andersen, America's premier window and door replacement company, is seeking a full-time in-field Service Technician to join our team. You will service and repair installed windows and doors, troubleshoot issues, and ensure customer satisfaction.

Candidates should have at least 2 years of window installation experience, a valid driver's license, and a clean driving record. You will work independently and with the service team, with paid training and growth opportunities.

Qualifications

• Must have at least 2 years window installation experience.
• Excellent communication and interpersonal skills.
• Knowledge of general construction, home improvements, and renovation preferred.
• Valid driver's license with clean driving record.
• Ability to work independently and solve problems on the spot.
• Must be able to complete service notes and paperwork.

Responsibilities

• Service and repair previously installed windows & doors (sashes, screens, locks, units, woodwork, etc.)
• Analyze problems and come up with solutions independently, with the Service team, and our customers
• Determine and follow through on corrective action that is efficient and cost effective
• Maintain customer satisfaction from start to finish with a positive, can-do attitude
• Work in a highly collaborative environment
• Timely documentation of service notes and complete paperwork
• Collect and process payments if necessary
• Fully complete service training from lead service tech and understand procedures implemented with both service and safety

Skills

Window installation

Communication skills

Attention to detail

Problem solving

Driver's license

General construction knowledge

Job description

Renewal by Andersen, America's premier window and door replacement company, is seeking a full-time in-field Service Technician to join our team. You will service and repair installed windows and doors, troubleshoot issues, and ensure customer satisfaction.

Candidates should have at least 2 years of window installation experience, a valid driver's license, and a clean driving record. You will work independently and with the service team, with paid training and growth opportunities.