On-Site Vehicle Delivery Concierge

avisbudget; Palm Springs (CA); Sur place; USD 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Bi-weekly hourly wage

On-the-job training

Paid time off

Medical, Dental and Other Insurance

FSA for commuting/parking

401k retirement benefits

Employee discounts on rentals and car"

Résumé du poste

Avis Budget Group is hiring an on-site Front-Line Customer Experience Specialist in Palm Springs, CA. You will ensure a seamless, personalized experience from delivery to collection, delivering vehicles directly to customers and maintaining premium service standards.

Responsibilities include coordinating with the team, communicating with premium customers across channels, and assisting customers during arrival with vehicle orientation. Must be able to work outdoors and in all weather conditions.

Qualifications

• 1 year of customer service experience preferred, hospitality background helpful.
• Professional, friendly demeanor focused on customer satisfaction.
• Strong verbal and written communication skills.

Responsabilités

• Deliver best-in-class, welcoming customer experiences.
• Provide premium service by delivering vehicles directly to customers.
• Coordinate timely vehicle delivery and collection with the team.
• Communicate proactively with premium customers via phone, text, email, and app.
• Greet customers on arrival, assist with luggage, and give vehicle overview.

Connaissances

Customer service

Hospitality

Communication

Description du poste

Avis Budget Group is hiring an on-site Front-Line Customer Experience Specialist in Palm Springs, CA. You will ensure a seamless, personalized experience from delivery to collection, delivering vehicles directly to customers and maintaining premium service standards.

Responsibilities include coordinating with the team, communicating with premium customers across channels, and assisting customers during arrival with vehicle orientation. Must be able to work outdoors and in all weather conditions.