On-site Vehicle Delivery & Premium Customer Experience

Avis Budget Group; Palm Springs (CA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Bi-weekly hourly wage (New York and PR

On-the-job training

Paid time off

Medical, Dental and Other Insurance

Flexible spending account for transit/

Retirement benefits (401k)

Employee discounts on car rental and购买

Job summary

Avis Budget Group is seeking an Avis First Customer Experience Specialist in Palm Springs, CA. The role centers on delivering premium, personalized service and ensuring flawless interactions from doorstep deliveries to airport arrivals.

You will thrive in a fast-paced setting, bring a customer-focused mindset, and join a team that values professionalism and attentiveness. On-site position with strong growth and incentive opportunities.

Qualifications

• Minimum 1 year experience in a customer service role, preferably hospitality or car rental.
• Professional, friendly demeanor with a focus on customer satisfaction.
• Strong verbal and written communication skills.
• Must be 18 years of age and legally authorized to work in the United States.
• Valid Driver's License and ability to drive a variety of vehicles.

Responsibilities

• Deliver a best-in-class, welcoming, professional, and personalized interaction.
• Provide premium customer experience by delivering vehicles directly to customers.
• Coordinate timely vehicle delivery and collection with team and management.
• Communicate proactively with premium customers via phone, text, email, and app to confirm logistics and meetings.
• Greet customers, assist with luggage, and provide vehicle overview.

Skills

Customer service

Hospitality

Job description

Avis Budget Group is seeking an Avis First Customer Experience Specialist in Palm Springs, CA. The role centers on delivering premium, personalized service and ensuring flawless interactions from doorstep deliveries to airport arrivals.

You will thrive in a fast-paced setting, bring a customer-focused mindset, and join a team that values professionalism and attentiveness. On-site position with strong growth and incentive opportunities.