Premium Car Delivery Concierge

Avis First; San Francisco (CA); On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

Bi-weekly pay

On-the-job training

Paid time off

Medical & dental

401(k) retirement plan

Employee discounts

Job summary

Avis Budget Group is seeking an on-site Avis First Customer Experience Specialist in San Francisco. You will deliver premium service by coordinating direct vehicle delivery and collection, ensuring a smooth and personalized rental experience for each customer.

Applicants should have at least 1 year in customer service, strong communication, and a flexible schedule to work evenings, weekends, or holidays. The role emphasizes warmth, professionalism, and teamwork in a fast-paced environment.

Qualifications

• Minimum 1 year in a customer service role, hospitality or car rental preferred.
• Professional and friendly demeanor focused on customer satisfaction.
• Strong verbal and written communication skills.
• Able to work outdoors in all weather and lift up to 50 pounds.

Responsibilities

• Deliver premium customer service by coordinating vehicle delivery and collection.
• Communicate proactively with premium customers via phone, text, email and app.
• Greet customers on arrival, assist with luggage, and provide a vehicle overview.
• Coordinate with team to ensure timely deliveries and smooth logistics.
• Maintain a welcoming, professional, and personalized interaction at all times.

Skills

Customer service

Communication

Attention to detail

Multitasking

Professionalism

Sales/service orientation

Tools

Mobile devices

Job description

Avis Budget Group is seeking an on-site Avis First Customer Experience Specialist in San Francisco. You will deliver premium service by coordinating direct vehicle delivery and collection, ensuring a smooth and personalized rental experience for each customer.

Applicants should have at least 1 year in customer service, strong communication, and a flexible schedule to work evenings, weekends, or holidays. The role emphasizes warmth, professionalism, and teamwork in a fast-paced environment.