On-Site Telecom Technician – Field Services Pro

ViaPath; Oklahoma; On-site; USD 42,000 - 64,000; Full time

Job summary

ViaPath is seeking a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Based at the client site in Watonga, OK, you will perform remedial repair, preventive maintenance, and system reliability services, often working independently with minimal supervision.

You will replace telephony hardware, pull cables, install devices, and support kiosk service activities across an assigned territory, while maintaining professional customer relations and safety

Qualifications

• Proven troubleshooting ability and data-driven problem solving.
• Windows OS proficiency and MS Office familiarity.
• Telephony and networking knowledge including copper, CAT5/6, and fiber.
• Valid driver’s license with willingness to travel to customer sites.
• GED or high school diploma required.

Responsibilities

• Provide remedial repair and preventive maintenance at customer sites.
• Operate as site ambassador delivering service excellence.
• Plan and prioritize service calls; communicate updates to customers.
• Escalate issues when needed and coordinate with support teams.
• Troubleshoot hardware, wiring, and tablet/IoT components as applicable.
• Return equipment per RMAs and document activities.

Skills

Troubleshooting

Willingness to travel

Professional communication

Education

High school diploma or GED

Driver's license

Tools

Windows OS

MS Office

Telephony & Networking

Copper/CAT5/6 & fiber optic wiring

Job description

ViaPath is seeking a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Based at the client site in Watonga, OK, you will perform remedial repair, preventive maintenance, and system reliability services, often working independently with minimal supervision.

You will replace telephony hardware, pull cables, install devices, and support kiosk service activities across an assigned territory, while maintaining professional customer relations and safety