Evening Technology Support Analyst

Skadden, Arps...LLP; New York (NY); On-site; USD 57,000 - 63,000; Full time

Job summary

Skadden, Arps, Slate, Meagher & Flom LLP in New York seeks four Junior Technology Support Analysts to join our local office. This on-site role supports software, hardware, network, and audiovisual systems while delivering professional, customer-focused service.

Responsibilities include installing and configuring hardware, logging and triaging help desk requests, supporting Citrix apps, laptops, desktops, and mobile devices, and assisting with conference room setups.

Qualifications

• High school diploma or equivalent.
• Minimum of one year of related experience.
• Ability to travel.

Responsibilities

• Install, configure, and repair hardware and peripherals.
• Respond to helpdesk tickets and emails; log calls.
• Provide application support for local and Citrix apps.
• Support laptops, desktops, and mobile devices.
• Assist with audio visual setups and conference room tech.

Skills

Customer service

Interpersonal skills

Communication

Attention to detail

Teamwork

Time management

Education

High school diploma

Tools

Outlook

Excel

PowerPoint

Job description

Skadden, Arps, Slate, Meagher & Flom LLP in New York seeks four Junior Technology Support Analysts to join our local office. This on-site role supports software, hardware, network, and audiovisual systems while delivering professional, customer-focused service.

Responsibilities include installing and configuring hardware, logging and triaging help desk requests, supporting Citrix apps, laptops, desktops, and mobile devices, and assisting with conference room setups.