On-Site Tech & AV Support Specialist I

enableIT; Denver (CO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Health savings account

Vision insurance

Flexible spending accounts

Life insurance

Job summary

enableIT is seeking an on-site IT Support specialist in Denver, CO to deliver high-level networking, AV, and end-user technology support to client personnel in a professional setting.

The role emphasizes AV expertise, exemplary customer service, hands-on hardware troubleshooting across Windows, macOS, iOS, Android, printers, and collaboration systems, plus incident tracking in ServiceNow and inventory management.

Qualifications

• Proven experience in high-level AV and on-site IT support.
• Strong customer-facing skills in a professional setting.
• Ability to troubleshoot laptops, Apple MacBooks, iOS and Android devices.

Responsibilities

• Provide on-site technical support and guidance for complex technology issues.
• Support AV equipment in meeting rooms (Condeco, Teams Rooms, Crestron, Barco, Polycom).
• Troubleshoot laptops and administer devices across Windows, macOS, iOS, Android.

Skills

AV support

On-site IT support

Windows 10

Office 365

Microsoft Teams

Mac hardware

Mobile devices

Printer troubleshooting

ServiceNow

Inventory management

Customer service

Tools

Condeco

Crestron

Barco ClickShare

Polycom

Microsoft Teams Rooms

Job description

enableIT is seeking an on-site IT Support specialist in Denver, CO to deliver high-level networking, AV, and end-user technology support to client personnel in a professional setting.

The role emphasizes AV expertise, exemplary customer service, hands-on hardware troubleshooting across Windows, macOS, iOS, Android, printers, and collaboration systems, plus incident tracking in ServiceNow and inventory management.