On-Site Student Services Specialist

National University; San Diego (CA); On-site; USD 28,000 - 34,000; Full time

Job summary

National University on-site campus is seeking a Campus Support Specialist to provide frontline support for students and prospective students. The role includes administrative tasks across advising, financial aid, student accounts, and university services, acting as a liaison for remote advising.

Responsibilities include handling inquiries, maintaining records, coordinating events, and ensuring smooth daily operations in a fast-paced campus environment.

Qualifications

• Bachelor's degree preferred or equivalent combination of education and experience.
• Minimum of three (3) years of experience in customer service or related required.
• Experience in higher education preferred.

Responsibilities

• Maintain tasks and responsibilities set by leadership.
• Handle calls, walk-ins, and emails from prospective students.
• Assist with advising and university services queries.
• Input information into databases and maintain records.
• Coordinate events with the Associate Center Director.
• Respond to enrollment inquiries from the public.
• Communicate updates to faculty, students, and staff.

Skills

Customer service

Communication

Multitasking

Data entry

Education

Bachelor's degree preferred

3+ years experience in customer service

Tools

Microsoft Word

Job description

National University on-site campus is seeking a Campus Support Specialist to provide frontline support for students and prospective students. The role includes administrative tasks across advising, financial aid, student accounts, and university services, acting as a liaison for remote advising.

Responsibilities include handling inquiries, maintaining records, coordinating events, and ensuring smooth daily operations in a fast-paced campus environment.