Campus Student Support & Advising Specialist

nus; El Segundo (CA); On-site; CAD 38,000 - 48,000; Full time

Job summary

nus is seeking a Campus Support Specialist to provide on-site student assistance and administrative support across advising, financial aid, student accounts, and university services. The role acts as a first-level liaison for remote advising and daily campus operations.

Responsibilities include handling inquiries, organizing data, coordinating events, maintaining records, and improving processes based on feedback.

Qualifications

• Bachelor's degree preferred or equivalent combination of education and experience.
• Minimum of three (3) years of experience in customer service.
• Experience in higher education preferred.
• Experience working in a technology-driven enterprise preferred.

Responsibilities

• Provide on-site support for students and prospective students.
• Handle calls, in-person walk-ins, and emails from prospective students.
• Input information into databases and organize records.
• Coordinate events with the Associate Center Director.
• Maintain attendance rosters and communicate with faculty and staff.

Skills

Customer service

Communication

Multitasking

Teamwork

Education

Bachelor's degree or equivalent

Higher education experience

Tools

Microsoft Word

Microsoft Office Suite

Job description

nus is seeking a Campus Support Specialist to provide on-site student assistance and administrative support across advising, financial aid, student accounts, and university services. The role acts as a first-level liaison for remote advising and daily campus operations.

Responsibilities include handling inquiries, organizing data, coordinating events, maintaining records, and improving processes based on feedback.