On-Site STEM Tech Support Specialist

Meteor Education; Houston (TX); Híbrido; USD 38 572 - 41 328; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Dental, Vision

401(k) + matching

Paid Time Off

Paid Parental Leave (8 weeks)

Resumo da oferta

An educational technology company in Texas is seeking a Customer Success Technician to provide on-site technical support for CTE and STEM environments. The ideal candidate will possess strong technical skills and customer-facing abilities, ensuring effective equipment installation and usage orientation for instructors. This role involves extensive travel and interaction with educational staff, promoting a positive customer experience.

Qualificações

• Valid driver's license with willingness to travel extensively.
• Knowledge of safety and compliance standards in lab/classroom environments.
• Strong customer-facing skills to build rapport quickly.

Responsabilidades

• Provide on-site technical expertise and customer support.
• Unbox, assemble, install, and calibrate CTE/STEM equipment.
• Deliver a positive, professional, customer-facing experience.

Conhecimentos

Strong customer-facing skills

Excellent communication skills

Strong technical aptitude

Ability to interpret wiring diagrams

Formação académica

High school diploma or equivalent

Technical certifications in automation

Associate's or Bachelor's degree in a related field

Ferramentas

PLCs

Robotics

Mechatronics

Descrição da oferta de emprego

An educational technology company in Texas is seeking a Customer Success Technician to provide on-site technical support for CTE and STEM environments. The ideal candidate will possess strong technical skills and customer-facing abilities, ensuring effective equipment installation and usage orientation for instructors. This role involves extensive travel and interaction with educational staff, promoting a positive customer experience.