On-Site Sports Gear Customer Specialist

Sports Warehouse, Inc.; Alpharetta (GA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Paid vacation

Paid sick time

401(k)

Profit sharing

Employee discounts

On-site fitness facility

Career growth

Job summary

Sports Warehouse, Inc. is seeking reliable customer service representatives for an on-site role in Alpharetta, Georgia. The position offers either full-time (40 hours/week) or part-time (16–28 hours/week) schedules, with a late-afternoon shift and Saturday coverage.

Competitive hourly pay between $16 and $18, dependent on experience, with strong benefits and career growth opportunities. As a frontline contact, you will assist customers through calls, live chat, and email, delivering expert

Qualifications

• Ability to address customer needs calmly and effectively.
• Ability to learn new technology quickly.
• Knowledge of company products to assist customers.
• Clear and professional communication.
• Strong organizational skills and attention to detail.
• Ability to work independently and in a team.

Responsibilities

• Assist customers over the phone, via live chat, and by email with product guidance and problem resolution.
• Provide knowledgeable guidance to help customers find the right products.
• Maintain high-quality customer service and uphold company policies.

Skills

Customer service

Communication

Multitasking

Problem solving

Tools

Microsoft Office

Job description

Sports Warehouse, Inc. is seeking reliable customer service representatives for an on-site role in Alpharetta, Georgia. The position offers either full-time (40 hours/week) or part-time (16–28 hours/week) schedules, with a late-afternoon shift and Saturday coverage.

Competitive hourly pay between $16 and $18, dependent on experience, with strong benefits and career growth opportunities. As a frontline contact, you will assist customers through calls, live chat, and email, delivering expert