On-Site Customer Service Specialist – Sports Gear

Tennis Warehouse; Alpharetta (GA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Paid vacation

Paid sick time

401(k) retirement plan

Profit-sharing program

Employee discounts

Job summary

Tennis Warehouse in Alpharetta, GA is seeking a customer-focused team member for our on-site Customer Service role. You will assist customers via phone, live chat, and email, helping them select the right tennis gear with friendly, expert guidance.

We offer full-time or part-time schedules, competitive hourly pay, benefits, and employee discounts. Join a collaborative team that values reliability and strong communication in a fast-paced environment.

Qualifications

• Ability to understand and calmly address customer needs, concerns, and complaints effectively.
• Excellent verbal and written communication skills.
• Ability to learn and use new technology quickly.

Responsibilities

• Assist customers over the phone, live chat, and email with product guidance and support.
• Answer questions, solve problems, and help customers find the right gear.
• Represent Tennis Warehouse with a friendly, professional demeanor and teamwork.

Skills

Customer service

Communication skills

Multitasking

Team player

Problem solving

Microsoft Office

Tools

Microsoft Office

Job description

Tennis Warehouse in Alpharetta, GA is seeking a customer-focused team member for our on-site Customer Service role. You will assist customers via phone, live chat, and email, helping them select the right tennis gear with friendly, expert guidance.

We offer full-time or part-time schedules, competitive hourly pay, benefits, and employee discounts. Join a collaborative team that values reliability and strong communication in a fast-paced environment.