On-Site Customer Service Pro — Sports Gear

Tennis Warehouse; Alpharetta (GA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid vacation

Profit-sharing

Employee discounts

Job summary

Tennis Warehouse in Alpharetta, GA seeks energetic customer service representatives to assist customers through phone, live chat, and email. You’ll provide product guidance, resolve issues, and build lasting relationships while delivering exceptional service in a fast-paced environment.

The role offers on-site work with flexible hours including evenings and weekends, plus benefits and career growth opportunities within Sports Warehouse brands.

Qualifications

• Ability to understand and calmly address customer needs, concerns, and complaints effectively.
• Proficient in Microsoft Office Suite.
• Demonstrate active listening skills.
• Excellent verbal and written communication skills.

Responsibilities

• Assist customers over the phone, live chat, or email with knowledgeable guidance.
• Answer questions, solve problems, and help customers find products.
• Build lasting relationships with customers.
• Deliver outstanding customer experiences.

Skills

Customer service

Communication

Active listening

Team player

Multitasking

Problem solving

Positive attitude

Tools

MS Office

Job description

Tennis Warehouse in Alpharetta, GA seeks energetic customer service representatives to assist customers through phone, live chat, and email. You’ll provide product guidance, resolve issues, and build lasting relationships while delivering exceptional service in a fast-paced environment.

The role offers on-site work with flexible hours including evenings and weekends, plus benefits and career growth opportunities within Sports Warehouse brands.