On-Site Service Specialist – Inventory & Customer Solutions

W. W. Grainger; Jacksonville (FL); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Employee discounts

Safety shoes

Job summary

Grainger in Jacksonville, FL is hiring a full-time On-Site Service Representative to support customers by stocking products, resolving issues, and ensuring inventory accuracy. You will follow routes, work with sales partners to grow Grainger's MRO solutions, and maintain safety standards. Candidates should have 3 years of service or sales experience, a high school diploma, and a valid driver's license.

Qualifications

• 3 years' experience in selling or service environment.
• Candidate must have a valid driver's license.
• Ability to lift 25 to 60 lbs and work in various positions.
• Strong collaboration and problem-solving skills.

Responsibilities

• Receive and stock purchased product in designated customer locations.
• Resolve customer problems promptly to retain loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility.
• Help create new orders by engaging with customers to identify additional product needs.
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings.

Skills

Customer service

Driver's license

Education

High School Diploma or equivalent

Job description

Grainger in Jacksonville, FL is hiring a full-time On-Site Service Representative to support customers by stocking products, resolving issues, and ensuring inventory accuracy. You will follow routes, work with sales partners to grow Grainger's MRO solutions, and maintain safety standards. Candidates should have 3 years of service or sales experience, a high school diploma, and a valid driver's license.