On-Site Service Representative, Part-Time

Jobtailor

Montgomery (AL)

On-site

USD 36,000 - 56,000

Full time

2 days ago

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Job summary

Jobtailor is seeking a field service professional to support multiple customer locations in Alabama. You will stock products, monitor inventory with routing software, and create orders by engaging customers. The role emphasizes solving problems, improving processes, and maintaining safety at each site visit.

You will collaborate with sales partners to grow accounts, ensure loyalty, and keep stock levels aligned with demand while meeting driving and insurance requirements.

Qualifications

3 years' experience in a selling or service environment.
High School Diploma or equivalent.
Ability to lift 25 to 60 lbs and/or work in difficult positions.
Collaboration and problem-solving skills.
Ability to handle different technical and operational issues.
Have and maintain a valid driver's license in State of residence.
Must carry required levels of automobile insurance.

Responsibilities

Service multiple customer locations.
Receive and stock purchased product in designated customer locations.
Ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
Resolve customer problems promptly to retain and promote customer loyalty.
Follow designated routes defined by routing software tools and maintain route guides.
Identify continuous improvement opportunities in productivity, process, and cycle time.
Comply with safety and inspection requirements of the facility where service is provided.
Create new orders by engaging with customers to identify additional product needs.
Probe for customer needs during each site visit.
Work with sales partners to expand Grainger offerings.
Manage customer inventory through the KeepStock program and support account growth.

Skills

Customer Service

Inventory Management

Routing Software Proficiency

Problem-Solving

Valid Driver's License

Education

High School Diploma or Equivalent

Automobile Insurance

Tools

Routing Software

Job description

Service multiple customer locations
Receive and stock purchased product in designated customer locations
Ensure product stocking levels by scanning for ordering purposes as inventory is depleted
Resolve customer problems promptly to retain and promote customer loyalty
Follow designated routes defined by routing software tools and maintain route guides
Identify continuous improvement opportunities in productivity, process, and cycle time
Comply with safety and inspection requirements of the facility where service is provided
Create new orders by engaging with customers to identify additional product needs
Probe for customer needs during each site visit
Work with sales partners to expand Grainger offerings
Manage customer inventory through the KeepStock program and support account growth

Requirements

3 years' experience in a selling or service environment
High School Diploma or equivalent
Ability to lift 25 to 60 lbs and/or work in difficult positions
Collaboration and problem-solving skills
Ability to handle different technical and operational issues
Have and maintain a valid driver's license in State of residence
Must carry required levels of automobile insurance

Core Competencies

Demonstrates strong customer service skills by effectively managing customer inventory and resolving issues to enhance loyalty. Proficient in utilizing routing software tools and identifying opportunities for process improvement.

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