On‑Site Service Operations Lead

Paylocity; Corpus Christi (TX); Hybrid; USD 60,000 - 78,000; Full time

Job summary

Paylocity is seeking a motivated on-site Supervisor to lead a team of service operations personnel, ensuring daily tasks are completed safely, efficiently, and in line with customer and company standards. The role emphasizes strong leadership, effective communication, and prioritization in a fast-paced environment.

The ideal candidate will oversee shift operations, provide direction and support, monitor quality, and maintain clear communication with the Account Manager to meet contractual

Qualifications

• Strong leadership, communication, and organizational skills.
• Ability to manage multiple priorities and lead a diverse workforce.
• Ability to work independently and make sound decisions in a fast-paced environment.

Responsibilities

• Serve as the primary on-site point of contact with the Account Manager during assigned shifts.
• Provide daily direction, supervision, and support to service operations personnel.
• Monitor work quality and take corrective action to meet customer and company expectations.
• Inspect completed work and submit daily operational reports to the Account Manager.
• Plan and coordinate staffing, supplies, and equipment for tasks.
• Ensure contractual services meet customer requirements and company standards.
• Coordinate and oversee special service requests with 24-hour or customer timelines.

Skills

Leadership

Communication

Organizational skills

Multitasking

Independent work

Decision making

Job description

Paylocity is seeking a motivated on-site Supervisor to lead a team of service operations personnel, ensuring daily tasks are completed safely, efficiently, and in line with customer and company standards. The role emphasizes strong leadership, effective communication, and prioritization in a fast-paced environment.

The ideal candidate will oversee shift operations, provide direction and support, monitor quality, and maintain clear communication with the Account Manager to meet contractual