On-Site Service Operations Lead

Namely; Duluth (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Flexible spending account (FSA)

Job summary

Namely in Duluth, Georgia, seeks a Service Operations Supervisor. The role involves managing client relationships, overseeing payroll processing, and ensuring seamless service delivery. Candidates should have strong customer service experience and be ready to work on-site.

The ideal candidate will excel at training clients on web-based payroll systems and analyzing payroll issues. A focus on teamwork and proactive communication is essential to support successful client retention strategies.

Qualifications

• High School Diploma with 2+ years of relevant experience preferred.
• Strong customer service and payroll management skills required.
• Ability to effectively collaborate with teams for service delivery.

Responsibilities

• Manage client relationships and oversee payroll processing.
• Coordinate user setup and training for web-based payroll systems.
• Analyze payroll problems and recommend solutions.

Job description

Namely in Duluth, Georgia, seeks a Service Operations Supervisor. The role involves managing client relationships, overseeing payroll processing, and ensuring seamless service delivery. Candidates should have strong customer service experience and be ready to work on-site.

The ideal candidate will excel at training clients on web-based payroll systems and analyzing payroll issues. A focus on teamwork and proactive communication is essential to support successful client retention strategies.