On-Site Service & Inventory Specialist

W.W. Grainger, Inc.; Midland (TX); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) matching

Tuition reimbursement

Employee discounts

Maternity/Paternity leave

Job summary

W.W. Grainger, Inc. is hiring an On-Site Service Representative in Midland, TX. This full-time, hourly position supports customer inventory management, stock replenishment, and on-site service delivery while collaborating with the sales team to grow Grainger’s MRO solutions.

You will stock and manage inventory at customer sites, resolve issues promptly, and identify opportunities for additional product needs. Strong customer service and driving responsibilities required.

Qualifications

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.
• Ability to lift 25 to 60lbs and/ or work in difficult positions.
• Have and maintain a valid driver's license in State of residence.
• Must carry required levels of automobile insurance.

Responsibilities

• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

Skills

Customer service

Sales

Education

High School Diploma

Job description

W.W. Grainger, Inc. is hiring an On-Site Service Representative in Midland, TX. This full-time, hourly position supports customer inventory management, stock replenishment, and on-site service delivery while collaborating with the sales team to grow Grainger’s MRO solutions.

You will stock and manage inventory at customer sites, resolve issues promptly, and identify opportunities for additional product needs. Strong customer service and driving responsibilities required.