On-Site Inventory & Service Associate (Part-Time)

W. W. Grainger; New Castle (DE); On-site; USD 37,000 - 47,000; Part time

Benefits offered by this job

Medical/dental/vision/life insurance

PTO days + holidays

401(k) company contribution

Employee discounts & tuition support

Parental leave

Job summary

W.W. Grainger, Inc. in Wilmington, Delaware, is seeking a part-time On-Site Service Representative to support customer locations with inventory management and outstanding service.

The role emphasizes stocking products, resolving issues, and growing accounts through Grainger''s KeepStock program. The position requires 3 years of sales or service experience, a high school diploma, ability to lift 25–60 lbs, a valid driver''s license, and automobile insurance.

Qualifications

• 3 years' experience in selling or service environment.
• Ability to lift 25 to 60lbs and/or work in difficult positions.
• Valid driver's license in State of residence.
• Must carry required levels of automobile insurance.

Responsibilities

• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings.

Skills

Sales/Service experience

Education

High School Diploma or equivalent

Job description

W.W. Grainger, Inc. in Wilmington, Delaware, is seeking a part-time On-Site Service Representative to support customer locations with inventory management and outstanding service.

The role emphasizes stocking products, resolving issues, and growing accounts through Grainger''s KeepStock program. The position requires 3 years of sales or service experience, a high school diploma, ability to lift 25–60 lbs, a valid driver''s license, and automobile insurance.